Privacy Policy – Heyshrruti.com

Effective Date: 09 February 2026

At Heyshrruti.com, we respect your privacy and are committed to protecting any personal information that you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website, contact us through WhatsApp or email, or place an order for a handmade portrait or custom artwork.

The owner and creator of Heyshrruti.com is Shruti Vishwakarma, who provides premium portrait commissions including pencil sketches, charcoal shading, acrylic paintings, oil portraits, and other custom handmade artworks.

1. Information We Collect

When you interact with Heyshrruti.com, we may collect certain personal details to complete your order or respond to your inquiries. This information may include:

Your full name
Your email address
Your WhatsApp or phone number
Your shipping or delivery address (if artwork is delivered physically)
Reference photographs provided for portrait creation
Custom order preferences such as size, medium, and special requests

We only collect information that is necessary to provide you with a smooth, professional, and secure commission experience.

2. How We Use Your Information

The information collected from customers is used strictly for legitimate and professional purposes, such as:

Confirming and processing portrait or painting orders
Communicating about pricing, timelines, and artwork progress
Sending order updates and delivery details
Providing customer support and answering questions
Ensuring accurate shipping of completed artwork

We do not use customer information for unrelated marketing without consent.

3. Customer Photo Privacy

Many portrait commissions require customers to share personal reference images. We understand that these photographs are sensitive and private.

Any reference photos shared with Heyshrruti.com are used only for creating the requested portrait and are never sold, distributed, or publicly shared without your explicit permission.

If we wish to display completed portraits for portfolio or promotional purposes, we will always request approval first.

4. Payments and Transaction Security

All payments are processed through trusted and secure third-party payment gateways. Heyshrruti.com does not store or have direct access to your debit card, credit card, UPI, or banking information.

Payment gateways handle transactions under their own security and privacy policies.

5. Sharing of Personal Information

We respect customer confidentiality. We do not sell, trade, rent, or misuse your personal data.

Your information may only be shared in limited cases, such as:

With courier or delivery services for shipping physical artwork
When required by law or legal authorities

6. Cookies and Website Analytics

Heyshrruti.com may use basic cookies or analytics tools to improve browsing experience, track website performance, and understand visitor behavior.

Cookies do not collect personally identifiable information such as your phone number or payment details.

7. Data Protection and Security Measures

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed 100% secure, so we encourage users to share information responsibly.

8. Your Rights as a Customer

You have the right to request:

Access to the personal data you have shared
Correction of incorrect information
Deletion of your personal details after order completion

Requests can be made by contacting us directly.

9. Updates to This Privacy Policy

Heyshrruti.com may update this Privacy Policy from time to time to reflect service changes or legal requirements. Updated versions will always be posted on this page with a revised effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:

Email: artistshruti324@gmail.com
WhatsApp: +91 7235092520